SHIPPING & RETURNS

Shipping Policy

Currently, 3-5 working days is the standard delivery time for mainland orders within Europe. Orders outside this zone may take anywhere from 7-10 working days. In the future, we aim to offer a quicker service to better serve the needs of our community. 

Return & Exchange Policy

In the situation that a product doesn't fulfil expectation Sincerely are willing to accept the product for a full refund. We expect the item to be returned in the condition it was received in, including any additional promotional content. 

 

Refunds will be processed within 3-5 working days and will include the amount paid to send the package back to us. 

 

Sincerely reserve the right to refuse a refund if we judge the item as inadequate for resale, this guarantees future customers receive the best standard of products whilst also ensuring Sincerely do not suffer for the loss of value in a product.